More Than 30 Years Building Communication and Security People Rely On
True IP Solutions started with one goal: give organizations of every size a flexible, affordable way to modernize the systems they depend on. More than 30 years later, that goal still drives the work. We design, install, and support VoIP, unified communications, security, access control, cameras, structured cabling, and paging for the buyers who carry the most responsibility and the least tolerance for downtime.
Today that means school districts, county and local government, healthcare providers, and multi-site businesses across North Carolina and beyond. Whether you run a single county office or dozens of campuses, our team builds a plan around your buildings, your users, and your budget.
How We Work
We designed our process to make modernizing easy, even when you are replacing systems that have been in place for decades.
We start by sitting down with you to understand your concerns before we recommend anything. Then we identify the solutions that fit your facilities and your rules, whether that is Kari’s Law compliant 911 for a district, HIPAA-aware faxing for a clinic, or POTS replacement for elevators and fire lines.
The hardware we ship comes pre-programmed. Phones and adapters arrive ready to plug in and use, and we provide digital and online training so your staff get the full value of the platform from day one.
After setup, we handle the ongoing work. Most maintenance, configuration changes, and upgrades happen remotely through our trained technicians, with on-site visits when a job calls for hands on the equipment. US-based support and 24/7 on-call coverage mean a real person answers when something needs attention.
Why Organizations Stay With Us
US-based support, on-site technicians
Every support call reaches a team in the USA. Installs are performed by our own technicians at your facility. There is no offshore queue standing between you and a resolution.
Modern systems that lower cost
Hosted VoIP and UCaaS run more efficiently and cost less than the analog systems they replace. We design to public-sector budgets, including E-Rate eligible options for schools.
One partner across voice, security, and paging
Instead of coordinating a phone vendor, a camera installer, and a paging contractor, you work with one team that designs all three to work together.
A track record buyers trust
More than 500 organizations rely on True IP Solutions, including K-12 districts, county and city government, community colleges, and healthcare and agriculture operations across the region. See what they say on our testimonials page.
Who We Serve
- K-12 school districts: phones, paging, bell schedules, and compliant 911 across every campus.
- County and local government: reliable public-facing lines, public-safety paging, and facility access control.
- Healthcare: HIPAA-aware faxing, POTS replacement, and dependable clinic communication.
- Multi-site businesses: one phone system and one support number across every location.
Ready to see what modernizing looks like for your organization? Explore our services or request a free consultation.
Frequently Asked Questions
Where is True IP Solutions located?
Our main office is at PO Box 100, Hampstead, North Carolina 28443, with a satellite office and warehouse in Clinton, North Carolina. We serve organizations across North Carolina and dispatch technicians to your facilities for installs and service.
What kinds of organizations do you work with?
We focus on K-12 school districts, county and local government, healthcare providers, and multi-site businesses. These buyers tend to carry the most compliance requirements and the lowest tolerance for downtime, which is the work we are built for.
Is your support team based in the USA?
Yes. Every support call reaches a US-based team, and installations are handled by our own technicians on site. We also provide 24/7 on-call support for emergencies.
How long has True IP Solutions been in business?
We have served clients for more than 30 years across telecommunications and security. Reach out for a free consultation and we will share more about how we can help your organization.
