Your Phone System Should Know Who Is Calling
A phone that rings is a phone that interrupts. A phone that pulls up the caller’s record, logs the call, and lets your team dial straight from the screen is part of how work actually gets done. VoIP CRM integration connects the hosted phone system we deliver to the CRM and business apps your team already lives in, so calls and customer data stop living in two separate windows.
True IP Solutions connects our hosted VoIP platform to more than 30 CRMs and web applications out of the box. With a simple browser extension, your team can place calls from any record, see who is calling before they pick up, and pull customer information without leaving the app they are working in. For schools, government, healthcare, and multi-site businesses, that means fewer dropped details and less manual logging.
What Integration Gives You
- Click-to-call from any record. Dial a contact straight from the CRM or web page, no copying numbers.
- Screen pops on inbound calls. The caller’s record opens before you answer, so you start the conversation with context.
- Call history tied to the contact. Calls log against the right record, so the history is there when someone else picks up the account.
- Fast contact lookup. Search CRM records and pull contact details without switching tabs.
- One browser extension. A single Chrome extension covers the integration set, installed in minutes.
The deeper mechanics of the extension, the click-to-call variations, and per-CRM behavior are covered on our CRM phone integration page.
CRMs and Apps We Integrate With
We support more than 30 pre-built integrations across the categories below. This is a representative list, not the full set; if your platform is not here and it has an API, we will scope a connection.
- CRM and sales platforms. Salesforce, HubSpot, Zoho CRM, Go High Level.
- Field and home services. ServiceTitan, Jobber.
- Healthcare and dental. Dentrix, with HIPAA and BAA available.
- Legal practice management. Clio.
- Fitness, beauty, and wellness. Mindbody, Boulevard.
- Calendar and productivity. Google Workspace and Calendar, Microsoft 365 and Outlook.
- Team messaging. Slack.
- Payments. Stripe, Square.
- Workflow connectors. Zapier, reaching 1,000-plus downstream apps.
- K-12 and government systems. Custom integration to platforms such as PowerSchool, Infinite Campus, Skyward, Tyler Technologies, and ServiceNow, scoped during discovery.
Don’t see your system? If it has an API, we will partner with you to scope and build the connection. A one-time setup fee may apply depending on complexity, always quoted upfront before any work begins.
Where Integration Pays Off
- Multi-site businesses. Reps across locations work from one CRM with calling built into it, and managers get a clean call history per account. See multi-site business phone systems.
- Healthcare and dental. Practice management integrations like Dentrix, with a BAA available, keep calling tied to the patient record without manual logging.
- Service businesses. Dispatch and field platforms like ServiceTitan and Jobber connect to the phones so a call becomes a job without re-keying.
- Microsoft shops. Microsoft 365 and Outlook integration, plus Microsoft Teams calling for organizations standardized on Teams.
Built on the Platform We Already Deliver
These integrations run on the same hosted VoIP platform that powers our hosted PBX and AI voice agents. One platform, one support team, no second vendor to manage. When you add an integration, you are extending the phone system you already have, not standing up a new one.
Frequently Asked Questions
How many CRMs do your phones integrate with?
More than 30 pre-built integrations across CRM, field service, healthcare, legal, wellness, productivity, payments, and workflow platforms, plus custom integration to any system with an API.
Do I need special hardware to integrate my CRM?
No. Most integrations run through a single browser extension installed on your team’s computers, plus the hosted VoIP platform we deliver. There is no separate appliance to manage.
Can you integrate a system that is not on your list?
Yes. If your platform has an API, we will scope and build the connection. A one-time setup fee may apply depending on complexity, and it is always quoted upfront before any work starts.
Does integration work for schools and government?
Yes. Beyond standard CRMs, we build custom integrations to K-12 SIS and government platforms such as PowerSchool, Infinite Campus, Skyward, Tyler Technologies, and ServiceNow, scoped during discovery.
What is the difference between this page and the CRM phone integration page?
This page is the overview of what we integrate with and why it matters. The CRM phone integration page goes deeper on the Chrome extension, the click-to-call variations, and how the day-to-day calling workflow works.
Want your phones and your CRM working as one system? Get a free consultation and we will map your integrations with you.