When You Need to Reach Everyone, You Cannot Wait
A lockdown, a snow day, a water main break, a changed pickup time. When something happens, the people who need to know are spread across phones, inboxes, and buildings. A mass notification system reaches all of them at once, by voice, text, and email, in the time it takes to send one message.
True IP Solutions built a mass notification tool into the same hosted platform that runs your phones. You send to a large group immediately or schedule it for later, from an easy web interface that uses your existing TIPS Portal account. No separate vendor, no separate login, and the same North Carolina team that installed your phones is the team you call.
What a Mass Notification System Sends
One message goes out across three channels so it lands no matter how people are reachable:
- Voice. An automated call to every number on the list, with the message you record or type.
- SMS. A text to every cell phone, the channel most people check first.
- Email. A written alert to every inbox for the full detail.
Send it now or schedule it for a future date and time. The same tool covers an emergency at 6 a.m. and a routine reminder next Tuesday.
What Schools and Districts Use It For
K-12 districts carry the heaviest notification load of any organization we serve. A single message often has to reach every parent, every staff member, and every bus route at once.
- Emergency notifications. Lockdowns, shelter-in-place, and reunification instructions sent to every family and staff member in seconds.
- Closures and delays. Snow days, early dismissals, and weather delays pushed out before the first bus rolls, by voice, text, and email together.
- Pickup and transportation changes. Route changes, late buses, and adjusted pickup times sent to the families they affect.
- Attendance and activity notices. Absence alerts, event reminders, and after-school activity updates.
- General announcements. Enrollment deadlines, picture day, and district news without printing a single flyer.
What Government and Agencies Use It For
County and local government agencies use the same tool to reach residents and staff fast.
- Public safety and emergency alerts. Boil-water notices, road closures, evacuation instructions, and service disruptions.
- Facility and office notices. Closures, schedule changes, and holiday hours to staff and the public.
- Department staff callouts. Reach an on-call team or an entire department in one message.
- Resident reminders. Trash schedule changes, permit deadlines, and meeting notices.
Tied Into Your Phones and Paging
Mass notification is one part of a connected emergency communications setup, and it works best when it is wired into the rest of the platform.
- Paging integration. Pair mass notification with IP paging so a single alert reaches the people on their phones and the people in the hallways and on the playground at the same time.
- Kari’s Law tie-in. Kari’s Law requires that a 911 call from any phone reaches dispatch directly and that staff are alerted when one is placed. We can configure your system so a 911 call triggers an internal notification to front-office and security staff, so the people who can respond on-site know the moment it happens.
- One platform. The notification tool runs on the same hosted PBX and unified communications system we manage, using contacts and groups you already maintain.
How It Works
The mass notification system runs from your existing TIPS Portal account. You build or select a group, record or type the message, choose voice, SMS, email, or all three, and send now or schedule it. We turn the feature on for your account, set up your groups, and train the staff who will send the alerts. After that, sending an alert takes a minute, which is what matters when minutes count.
Frequently Asked Questions
What is a mass notification system?
A mass notification system sends one message to a large group of people at the same time across voice calls, text messages, and email. Schools and government agencies use it for emergencies, closures, and routine announcements so everyone gets the same information at once. True IP Solutions builds it into the hosted phone platform it installs and supports.
How fast can an alert go out?
Once your groups are set up, you log into the portal, choose a group, write or record the message, and send. A message reaches the full list in seconds, and you can also schedule alerts ahead of time.
Does it work for a whole school district?
Yes. Districts use it to reach every parent, staff member, and bus route at once for closures, emergencies, pickup changes, and announcements. It uses the contacts and groups you already keep in your portal.
Can mass notification connect to our paging system?
Yes. We integrate mass notification with IP paging so one alert reaches people on their phones and people in the building over the speakers at the same time. That covers staff at their desks and students in hallways and outdoors together.
How does this relate to Kari’s Law?
Kari’s Law requires direct 911 dialing and on-site notification when someone calls 911. We can configure your system so a 911 call triggers an internal alert to the staff who need to respond, which works alongside the mass notification tool for a complete emergency communication setup.
How is pricing determined?
Pricing depends on your use case, the size of your contact lists, and how you plan to use voice, SMS, and email. Tell us about your organization in a consultation and we will scope the right package, with no email tag to chase down a quote.
Get an Alert System That Reaches Everyone, Fast
Tell us who you need to reach and how often. We will set up mass notification on your existing platform, tie it into your phones and paging, and train your team to send in under a minute.